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Service management · October 2026 research

Atlassian Jira publisher and workflow research

Review 38 scoped publisher or operator records with Jira declarations, firsthand workflow accounts or tracker instructions. Twenty concern support software; the remaining 18 cover other recorded scopes. These are publisher-level records, with independent buying groups, current runtime, paid status and whole-organization adoption unverified.

Research dated 2026-10-25. Original source dates and website scope stay with the records.

Atlassian Jira research summary

38 scoped publisher/operator records

Research dated

Contact-free research examples · CSV

Review 38 scoped publisher or operator records with Jira declarations, firsthand workflow accounts or tracker instructions. Twenty concern support software; the remaining 18 cover other recorded scopes. These are publisher-level records, with independent buying groups, current runtime, paid status and whole-organization adoption unverified.

Download the 2-row CSV preview

38 scoped publisher/operator records; independent buying groups unverified

38

Reviewed publisher/operator records

scoped publisher/operator records

20

Support-software scope

publisher/operator records

18

Other recorded Jira scopes

publisher/operator records

Source checks record when a declaration was read; they do not establish when the technology operated.

Preview the list

Research summary and contact-free examples only. Full-file commercial delivery and source reproduction rights remain unresolved.

CSV columns: name · domain · sourceClass · checkedOn · scope

2 companies in the preview

These approved examples illustrate the 2026-10-25 research. They are not a representative sample of all customers.

SonarSource

sonarsource.com

Company support-processor declaration · 2026-10-25

The company designates Jira Service Management for support ticketing. The policy update is dated 5 February 2026; original publication, current runtime and whole-company deployment are unknown.

Hightouch

hightouch.com

Historical company workflow article · 2026-10-25

A company article published on 4 October 2022 describes mirroring product requests between Salesforce and Jira for its teams. The statement supports that dated workflow; continued use is unknown.

Research findings

WhosBuilt analysis of the saved October 2026 research. Findings describe this selected cohort, not market share.

20 of 38

Support and other workflows

Twenty of the 38 records concern support, troubleshooting or request ticketing. The list therefore needs workflow scope before it can support research about engineering project management.

Payment, current runtime, whole-organization coverage and purchasing authority remain unknown.

Research 2026-10-25 · publisher/operator records · WhosBuilt saved-record analysis

How this list was checked

Source checks span 2026-10-24–2026-10-25. Retained observations and examples keep their original dates.

Review 38 scoped publisher or operator records with Jira declarations, firsthand workflow accounts or tracker instructions. Twenty concern support software; the remaining 18 cover other recorded scopes. These are publisher-level records, with independent buying groups, current runtime, paid status and whole-organization adoption unverified.

Atlassian Jira source composition
Source classCountScope
Company support-processor declarationNot separately counted38 scoped publisher/operator records; independent buying groups unverified
Historical company workflow articleNot separately counted38 scoped publisher/operator records; independent buying groups unverified

Support and other workflows: 38 scoped publisher/operator records; independent buying groups unverified Source checks record when a declaration was read; they do not establish when the technology operated.

  • Source checks record when a declaration was read; they do not establish when the technology operated.
  • Payment, current runtime, whole-organization coverage and purchasing authority remain unknown.
  • Selected public-source searches favor indexed and detailed disclosures. The counts do not estimate market share or the full customer population.
  • Unknown source reuse rights remain separate from a proposal to publish original aggregate facts and minimal paraphrases. Full-file commercial reuse remains unresolved.
  • The records preserve checks on 24–25 October 2026. A source update or page check does not establish when a Jira workflow began or whether it continues.
  • A processor designation can permit processing without proving active use. A tracker instruction covers the documented product or project only.
  • Different projects, modules, sources and namespaces do not add publishers. Publisher deduplication does not prove procurement independence.
  • Customer app functionality, connector capability and shared tenant hosts are excluded as supplier own-use proof.

Source access dates do not refresh historical statements. Static signals do not prove execution, payment or buying intent. Published contacts do not establish deliverability or outreach permission.